Customer Service Toolkit

Last Modified: 07/01/2011

Customer Service Toolkit 2004 (Toolkit) is the primary conservation planning tool used by NRCS, conservation districts, and technical service providers (TSP). Toolkit is used for creating conservation plan documents, including planned practice schedules and conservation program contract documents. It is also used for creating conservation plan maps, soils maps, or other resource maps. Toolkit links to the National Conservation Planning Database, to the Performance Results System (PRS) and to ProTracts.

Maryland Toolkit References

Some of the following documents require Adobe Acrobat or WinZip.

Training

Toolkit Checklist for On-the-Job Training
Toolkit 5.0 Instructions (PDF; 552 KB)
CLU Training (PDF; 651 KB)
Stylesheet Training (PDF; 588 KB)
Soil Data View Training (PDF; 892 KB)

Setup

Managing Plans in Toolkit (PDF; 611 KB)
Setting Toolkit Preferences
Update the County_Template.mxd (PDF; 29 KB)
Changing Workstations
Remap Drive
Stylesheet Instructions
Stylesheet Customization
Standard Statements (PDF; 33 KB)
StdStatements.zip (ZIP; 1 KB)

Common Land Units

Use the CLU layer to create a new Consplan layer (PDF; 39 KB)
Use the CLU layer to create Map Labels (PDF; 42 KB)
Use the CLU layer to Search for a Tract (PDF; 28 KB)

Imagery

Add Imagery from a Map Service (PDF; 28 KB)

Property View

Property View Images

Troubleshooting

Reload Domain Data (PDF; 100 KB)
Restore Missing Toolbar
Restore Toolbar Buttons
CheckIn Errors
Remapping Layers that are Unlinked (PDF; 233 KB)
Work-Around to Create a New Customer Folder in the NCPDB Using PRS

Conservation Planning

Planned Land Unit (PLU) Workflow (PDF; 64 KB)
CNMP Setback Zones
Upload CNMP Shapefiles into a Toolkit Customer Folder (PDF; 48 KB)
Digitize a Waterway Practice (PDF; 57 KB)
Export Shapefiles (PDF; 189 KB)
Grazing System
Resource Inventory Layer
Creating a Toolkit Template

Soils Information for Toolkit

Soil Data Viewer Instructions
Soils Map/Inventory Tool (PDF; 53 KB)

E-authentication

Job Aid for NRCS Affiliates (PDF; 619 KB)
Job Aid for Local Registration Authority (LRA) (PDF; 1.23 MB)

Helpful Materials from Other States

Disclaimer: The documents and references in this section were developed by and for some other state; consequently, the information may not be applicable to Maryland practices. If you have questions about the processes in these documents contact your area office or Maryland Toolkit Coordinator. PLEASE DO NOT CONTACT THE PERSONS LISTED ON THESE DOCUMENTS!

Delaware – This site has helpful task guides for specific GIS applications such as creating map labels.

Arkansas – This site contains step by step instructions for many of the toolkit operations in the Toolkit Training Manual. It is a large file that can be saved on your computer or printed out by sections.

National Toolkit References

• Toolkit 2004
• Toolkit Help

Contacts

Ramon Ortiz
Maryland Toolkit Coordinator
Email: ramon.ortiz@md.usda.gov
Phone: 443-482-2962

Michelle Guck
Toolkit, ARC, GIS issues
michelle.guck@md.usda.gov
443-482-2906

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