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Customer Service Toolkit

Last Modified: 03/14/2008

Customer Service Toolkit 2004 (Toolkit) is the primary conservation planning tool used by NRCS, conservation districts, and technical service providers (TSP). Toolkit is used for creating conservation plan documents, including planned practice schedules and conservation program contract documents. It is also used for creating conservation plan maps, soils maps, or other resource maps. Toolkit links to the National Conservation Planning Database, to the Performance Results System (PRS) and to ProTracts.

Maryland Toolkit References

The following documents require Adobe Acrobat or WinZip.

Training

Adobe Acrobat documentToolkit Checklist for On-the-Job Training (30 KB)
Adobe Acrobat documentToolkit 5.0 Instructions (552 KB)
Adobe Acrobat documentCLU Training (651 KB)
Adobe Acrobat documentStylesheet Training (588 KB)
Adobe Acrobat documentSoil Data View Training (892 KB)

Setup

Adobe Acrobat documentManaging Plans in Toolkit (611 KB)
Adobe Acrobat documentSetting Toolkit Preferences (24 KB)
Adobe Acrobat documentUpdate the County_Template.mxd (29 KB)
Changing Workstations (11 KB)
Remap Drive (18 KB)
Remap_Drive.zip (1 KB)
Stylesheet Instructions (23 KB)
Stylesheet.zip (1 KB)
Stylesheet Customization (25 KB)
Standard Statements (33 KB)
StdStatements.zip (1 KB)

Common Land Units

Use the CLU layer to create a new Consplan layer (39 KB)
Use the CLU layer to create Map Labels (42 KB)
Use the CLU layer to Search for a Tract (28 KB)

Imagery

Adobe Acrobat documentAdd Imagery from a Map Service (28 KB)

Property View

Adobe Acrobat documentProperty View Images (26 KB)

Troubleshooting

Adobe Acrobat documentReload Domain Data (100 KB)
Restore Missing Toolbar (10 KB)
Restore Toolbar Buttons (18 KB) ArcMap.exe.config
CheckIn Errors (11 KB)
Remapping Layers that are Unlinked (233 KB)
Work-Around to Create a New Customer Folder in the NCPDB Using PRS (11 KB)

Conservation Planning

Adobe Acrobat documentPlanned Land Unit (PLU) Workflow (64 KB)
Adobe Acrobat documentCNMP Setback Zones (26 KB)
Adobe Acrobat documentUpload CNMP Shapefiles into a Toolkit Customer Folder (48 KB)
Adobe Acrobat documentDigitize a Waterway Practice (57 KB)
Adobe Acrobat documentExport Shapefiles (189 KB)
Adobe Acrobat documentGrazing System (16 KB)
Adobe Acrobat documentResource Inventory Layer (23 KB)

Soils Information for Toolkit

Adobe Acrobat documentSoil Data Viewer Instructions (28 KB)
Adobe Acrobat documentSoils Map/Inventory Tool (53 KB)

E-authentication

Adobe Acrobat documentJob Aid for NRCS Affiliates
Adobe Acrobat documentJob Aid for Local Registration Authority (LRA)

Helpful Materials from Other States

Disclaimer: The documents and references in this section were developed by and for some other state; consequently, the information may not be applicable to Maryland practices. If you have questions about the processes in these documents contact your area office or Maryland Toolkit Coordinator. PLEASE DO NOT CONTACT THE PERSONS LISTED ON THESE DOCUMENTS!

Delaware – This site has helpful task guides for specific GIS applications such as creating map labels.

Arkansas – This site contains step by step instructions for many of the toolkit operations in the Toolkit Training Manual. It is a large file that can be saved on your computer or printed out by sections.

National Toolkit References

Contacts

Patty Engler
Maryland Toolkit Coordinator
Email: patricia.engler@md.usda.gov
Phone: 410-489-7987

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